The difficult thing in medicine is to stay on message. The waiting room is full, I am late for rounds, my vacation is overdue as one of the doctors is out sick. My staff feels overwhelmed and the insurance is delaying payments because of coding errors.
None of this matters to the woman sitting in front of me holding her wheezing 4 year old granddaughter. She missed work today because the child’s mother is passed out on heroin, her father is in jail and no one else can provide care. It is a difficult situation because she doesn’t have the insurance information nor the consent to care.
I have complaints. She has problems. I must stay on message. The political, social, religious messages are not going to help. She needs to know that she is important. She is not alone. God loves her. He cares. I can show this by staying on message.
How can I help you today? We may not solve your problems, but we can help you find peace. Stay on message. It’s about Jesus. It always is about Jesus.
Now, let me hold the child and listen to her lungs. Oh yes. I hear the wheezes. Let me check with the pharmacy. Let me help.
Cast thy burden upon the Lord , and he shall sustain thee:
Psalms 55:22 KJV